Fraud Awareness

Visa Card Fraud

Magnetic stripe and chip card usage alerts

Cannot swipe a magnetic stripe card

• Call to authorize the transaction
• With your merchant plate affixed to the imprinter, take a manual imprint of the card.
• Record the following information on the manual sales draft:
  1. Customer signature
  2. Date
  3. Authorization number
  4. Amount of the transaction
• Manually enter the transaction information into the terminal

Cannot insert a chip card

• Terminal display will read “Card Error Please Try Again.”
• If you are unsuccessful after three attempts, the terminal will read “Card Error Use Mag Stripe.”
• Swipe the card to proceed with the transaction.
• If unable to swipe the card, follow the steps above under “Cannot swipe a magnetic stripe card.”